Use Cases
See how organizations transform their scattered, unstructured data into powerful AI-native search engines. These real-world examples show Vector Stores solving common data discovery challenges across different industries and use cases.
Make Support Documentation Instantly Searchable
Challenge: Complex product documentation, FAQs, and troubleshooting guides are buried in different systems, making it hard for users to find relevant help quickly.
Solution: Transform your scattered documentation into an AI-native search engine. Upload PDFs, wikis, video transcripts, and help articles to create a unified knowledge base that understands user questions in natural language.
Results:
- Users find answers instantly with queries like "How do I reset my password?" or "Why is my payment failing?"
- Dramatic reduction in support tickets and improved user satisfaction.
- Support agents can also search the same system for faster resolution times.
Transform Product Catalogs into Intelligent Shopping
Challenge: Customers struggle to find products using traditional keyword search, especially when they describe what they need rather than specific product names.
Solution: Make your entire product catalog naturally searchable. Upload product descriptions, specifications, images, and customer reviews to create an AI-powered shopping experience that understands intent like "comfortable shoes for long walks" or "budget laptop for students".
Results:
- Customers discover relevant products faster, increasing conversion rates.
- Reduced bounce rates as shoppers find what they're looking for immediately.
- Works with product images, descriptions, and even customer review content for comprehensive search.
Make Historical Support Data Actionable
Challenge: Years of support tickets, knowledge base articles, and resolution guides are locked away in different systems, forcing agents to search manually or rely on memory.
Solution: Create a unified search engine from all your support data. Historical tickets, internal guides, and product documentation become instantly searchable, allowing agents to find similar cases and proven solutions in seconds.
Results:
- Agents resolve issues faster by finding relevant past cases with natural language queries.
- Consistent service quality as all agents access the same knowledge base.
- New agents get up to speed quickly with searchable institutional knowledge.
Turn Enterprise Data Chaos into Searchable Knowledge
Challenge: Critical business information is scattered across Google Drive, SharePoint, Slack, wikis, and email, creating information silos that slow down decision-making.
Solution: Create a company-wide search engine that understands your business context. Index documents, presentations, code repositories, meeting recordings, and project files to make institutional knowledge instantly discoverable through conversational search.
Results:
- Employees find relevant information with queries like "Q3 marketing budget analysis" or "API documentation for payment service".
- Cross-team collaboration improves as knowledge becomes accessible to everyone.
- Onboarding accelerates as new hires can search for context and examples across all company data.
Last updated: June 17, 2025